Does Neiman Marcus Price Match? – Price Match Policy (Best Updated in 2023)

There is no one in the United States that does not know about Neiman Marcus. It is the most prestigious and opulent department stores around the globe. Whenever someone hears the name Neiman Marcus, luxury department store chain come in to the mind. Neiman Marcus is headquartered in Dallas, Texas.

Does Neiman Marcus price match? The answer you are looking for is, YES. Neiman Marcus has a price match policy. Of course, they will give you a price match, but, only after they have verified the item. If you have found a product with a lower price at any of their competitors, just go to the store with a proof.

They will verify the advertisement. Look for the proof of a purchase as your original receipt, and you will get the price match. Customers who find lower prices on competitors’ websites are protected by their price match policy, which has been in place for a long time.

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Neiman Marcus History

The American chain of luxury department store Neiman Marcus (NM) was first opened in 1907 (Source: Wikipedia). The first store of this luxurious chain was opened in Dallas, Texas. Herbert Marcus, and A.L. Neiman opened the first Neiman Marcus store. The idea of this brand was to give men, women, and children a place for luxurious clothing items, all at one place. They also had home décor and daily use items available at the stores.

Since its founding in 1907, Neiman Marcus has been guided by a single guiding principle: to exceed its customers’ expectations. It evokes images of renowned designers, elegant fashion, opulent furnishings, and unrivalled gifts.

The gross covered area of operations in the US for Marcus Neiman is around 5.2 million sq. ft. the chain has a total of 44 locations. 37 out of 43 are Neiman Marcus locations. 5 are last call locations. 2 out of those 44 are Bergdorf Goodman locations. Marcus tradition continues to support one of the nation’s leading specialty integrated retail organizations.

Reviews of Neiman Marcus

Neiman Marcus Reviews in Trustpilot

Neiman Marcus is rated 3.4 out of 5 stars on Trustpilot, G2, and various other reviews platforms. People usually rate them on the basis of their quality, time of shipping, price adjustment and price matching policies. People have rated Neiman Marcus 3.4 because of a time-consuming and lengthy process of price match. Even after hectic procedure people have positive things to say about Neiman Marcus’ price matching policies.

Let’s move to search to find some stores to know does Neiman Marcus price match or not.

Does Neiman Marcus Price Match Their Store Price?

YES, Neiman Marcus offers a price match policy. You must go to their store and present proof of a lower price from a competitor to request a price match. They will price match the item once it has been verified.

Does Neiman Marcus Price Match Their Online Prices?

Yes. Neiman Marcus offers its customers a price match policy, just like in-store purchases. But, the process of verification is the same. Even if you bought it online, you should have a prof on printed media or electronic media about the low price from competitor.

Does Neiman Marcus’s match Against Amazon Prices?

Unfortunately, Neiman Marcus does not have a clear policy on price matching against Amazon. There are various sellers on Amazon. To track the quality, model, and design, it is hard for Neiman Marcus to provide with a price match against Amazon.

Does Neiman Marcus Price Match Saks Fifth Avenue?

No, as part of its marketing policy, Neiman Marcus does not offer price matching against Saks Fifth Avenue. However, Neiman Marcus provides with the price matching against various others of its competitors.

Does Neiman Marcus Have a Price Adjustment Offer?

Yes, Neiman has the price adjustment policy. If you buy something from them and then find an identical item at a lower price at a competitor or store, they will refund you the difference within 10 days of your purchase.

They also gives price adjustment against their own prices. If an item goes on sale within 10 days of purchase, you can get price adjustment from Neiman Marcus.

Step by Step Guide of Neiman Marcus Price Match System

Price matching criteria

Almost every manufacturer who offers a price match has price match criteria. The following are Neiman Marcus’ criteria:

  • The Neiman Marcus item must be available.
  • The item must be identical.
  • The item is not on sale.
  • Desired item is available on both stores, the competitors and Neiman Marcus.
  • The product should not be damaged.

Neiman Marcus Price Matching Procedure

Procedure in the Store

Bring the advertisement proof to their store and show them the lower price of the identical item to request a price match in-store.

Procedure for Using the Internet

Contact their customer service department via Live Chat or phone and show them the lower price links from a competitor to request a price match online.


You should also be aware of some exclusions when requesting a price match from Neiman Marcus.

According to the customer support available on official website of Neiman Marcus, following are the excluded items regarding price match:

  • Beauty items.
  • Clearance items.
  • Damaged items.
  • Used items.
  • Items that are out of stock.

As a result, it appears that they do not have as many exclusions as other manufacturers and retailers.

Neiman Marcus Return Policy

If the returned items are in saleable condition, Neiman Marcus will accept returns from customers who are dissatisfied with their purchase. You should have a valid proof, such as a store receipt or a proof of purchase from online store. The items could be returned within a month of purchase.


The price match and adjustment policies at Neiman Marcus can assist you in finding a good deal for your home. So, to assist you, here are some frequently asked questions.

What makes Neiman Marcus unique?

Neiman Marcus represents the world’s finest and most distinctive merchandise. It conjures up images of renowned designers and elegant fashion, plush furnishings, and priceless gifts.

How do you approach Neiman Marcus for a price match?

You don’t have to look for a button on their page to request a price match using their Live Chat. However, if they are open for chat service, you can go to their contact us page and find a live chat button at the bottom right of the screen if you want to chat with them.

Do Neiman Marcus ships products internationally?

Neiman Marcus offers an enhanced international shopping experience to customers in over 100 countries around the world.

Whom should I contact if I have any questions?

Please contact NMG Investor Relations at investor [email protected] if you have any questions.

What businesses make up the Neiman Marcus Group?

The Neiman Marcus Group is an Omni-channel retailer that operates stores under the names Neiman Marcus, Bergdorf Goodman, and Last Call, as well as an online direct-to-consumer business.

What does the price match policy entail?

Price matching is when a store offers to match a competitor’s price for a specific product. This, of course, is constrained by following rules:

  • Product should Identical.
  • The competitor’s price is less expensive.
  • Product should not be on sale.

Price matching is an excellent way to save money on purchases from a variety of retailers because you become eligible to receive the product at the lowest possible price.

This is only possible if you can find a better deal on your purchase somewhere else!

Does Neiman Marcus price match Nordstrom?

Yes, Nordstrom often price matches Neiman Marcus. But you should provide the proof of lower price of other retail stores.

So, Neiman Marcus will do the free returns with free shipping (return shipping) within 30 days of delivery.

Final Thoughts of Does Neiman Marcus Price Match

To summaries this discussion, and keeping the aforementioned factors in mind, Neiman Marcus cares about its customers. The exchange and return processes are very simple. Customers who are dissatisfied with their purchase can return it to Neiman Marcus. With valid proof, such as a store receipt or the return merchandise authorization number from an online purchase, it is easy to get a price match, adjustment, or a return. Products can be returned within 30 days of purchase.

As stated on the official Neiman Marcus website price matching is available on both in-store and online purchases.

So, does Neiman Marcus price match?

The shortcut answer is YES!


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